The Eastwood Academy
Rayleigh Road
Leigh-on-Sea
Essex
SS9 5UU

Company Number: 07700909

Tel: (01702) 524341

e-mail: enquiries@eastwood.southend.sch.uk

• The Academy will commit to respond to your query or concern within one day. The response may be by telephone, e-mail, letter or a meeting.
• There are various forms of communication, but e-mail is often the quickest and most effective form in the first instance. Click here for the Pastoral e-mail Directory or Curriculum e-mail Directory
• If you wish to raise a complaint against the Academy, click here for details of the Complaints Policy.
• If you wish to offer your views on the Academy’s performance through an OFSTED questionnaire click here to access the Parent View website
• The Academy publishes dates for staff training and parent consultation evenings on the homepage.
• Paper-based academic reports will be distributed prior to the relevant parent consultation evening.
• All written correspondence, within reason, will be sent via e-mail and will also be available on the Academy’s website.
• Newsletters will be sent out half-termly via e-mail and ‘live’ news can be accessed from the Academy’s homepage.
• Notifications and emergency information will be announced on the homepage.
• Parents will be notified of unexplained pupil absences and receive notification or reminders of key events (including parent consultation evenings and Academy closure) via the ParentMail text messaging system.