Complaints Procedure

The Academy takes concerns and complaints very seriously.

In the first instance, complainants are encouraged to address issues informally with the:

  • Head of House.
  • Head of Subject Department.
  • Senior Leader (SLT Link) for the House or Subject Department.

Contact details are available via the e-mail directories under 'Contact Us'.

If complainants remain dissatisfied, they should follow the Academy's Complaints Policy